FAQ
Frequently asked questions about Ovatable
What is Ovatable's AI agent?
Ovatable is an AI-powered concierge that answers your restaurant's phone calls and text messages 24/7. It understands natural language, checks table availability in real time, and books reservations instantly.
Does it work with my existing phone system?
Yes. Ovatable integrates with standard phone lines, VoIP systems, and can forward calls from your current number. No hardware changes required.
What languages does the agent speak?
Ovatable currently supports English, French, Spanish, German, Italian, and Portuguese — with more languages being added regularly.
How long does setup take?
Most restaurants are up and running within 10 minutes. You provide your hours, table configuration, and booking rules — the AI handles the rest.
How does Ovatable handle no-shows?
Ovatable sends automated confirmations and reminders by SMS and email. You can configure a reconfirmation request before the booking to reduce no-show rates significantly.
Does it sync with Google Calendar or other tools?
Yes. Ovatable syncs bidirectionally with Google Calendar, Outlook, and most reservation management systems. Your bookings appear everywhere, instantly.
What is the cancellation policy?
You can cancel your Ovatable subscription at any time. We offer a 14-day free trial with no credit card required, and you can downgrade or cancel from your account settings.